Jackie A M from
I’ve gotten to with Marcus twice in a couple years, he’s consistently always helpful and pleasant and friendly, and makes the whole process easy and way less daunting. He’s respectful of time and pays attention to details about his clients. He’s the face of Allied for me! I appreciate him a great deal
Anne D S from
Marcus walked through each steps and provided updates along the way. He provided excellent customer service.
Only improvement would be to provide the borrower the closing cost figure a couple days before the signing. I received my final amount due on the same day as my paperwork was signed. It was challenging to take off work before the bank closed.
Lucille M L from
Very responsive and knowledgeable
John Healy from
As a repeat customer, I can say Marcus is a true professional. By far the EASIEST refinance I have experienced. My 2nd refinance with Marcus went from initial phone call to closing in just under a month. Thank you again for a pleasant experience! I would highly recommend and hope to work with Marcus again in the future.
Cosmin E Mocanu from
Marcus was very attentive and quick to return calls and questions. The entire process was fast and we never felt taken advantage of.
James Elliott Hill from
My mortgage was with M&T Bank for 25+ years at 6.5% interest. Needless to say I have already paid the cost of my home several times over. During the covid pandemic it was widely publicized that mortgage rates were at a low. I tried to refinance with M&T for several months and was given the run aroun ...
Heather S from
Marcus was a pleasure to work with. I am so happy with our experience. He was professional and thorough and explained everything in great detail. There were no surprises. He is definitely a great asset to Allied Mortgage.
Jeremy M from
Our experience was wonderful. We were guided through the process with ease. Every question was answered and we closed with no surprises. Best financing experience I have ever had.
Leonard J from
Second time working with Marcus, both times were professional and enjoyable. Smooth process and in a timely manner. Very helpful.
Susan K from
Personable and experienced
Ricardo G from
I have dealt with alot of different people in my professional life, but Marcus sure tops it. Marcus deserves more than 5 stars, he was always there with an answer and always there to reassure us that everything was going to work out and even going out of his way on other ways to help us. Please put Marcus in for a raise, it is well deserved.
Krista S from
Of course everything was done remotely and to refinance our home at a distance I thought would be a challenge, but it wasn't. Marcus seamlessly helped us navigate through the paperwork and requirements. He even answered a question very late at night which he easily could have waited until the next morning. I would definitely recommend him to friends and family.
Josephine M from
I am especially please with Marcus Morales services of fast response and he know how of his business. We get more info and immediate action taken from him then the other department in the company.
Peter S from
Marcus is always responsive to my calls or emails. He is always helpful to answer my question.
Michele S from
Marcus was very responsive and patient with any questions, always being certain to explain the details thoroughly.