Marcus was very helpful and responsive with my refinancing. Would definitely recommend working with him!
The interaction with Marcus was painless and timely.
First of all, Marcus has very quickly closed my loan and he was found approachable at any time, Quick and responsive to any matter, knowledgeable and with integrity.
Marcus was very patient with us every time we called him with questions and concerns. He explained every step of the process. It was a delight dealing with him.
The constant communication and reliability of knowing someone’s going to pick up the phone Marcus was a great help the whole time we had actually a very good relationship and relaxing joke a little bit a couple of times but it was a really good relationship
Marcus was available to take my call at anytime of day. He also responded to emails in a timely manner.
Smooth process from start to finish.
Great communication, very customer focused and very responsive to my requests
He was diligent and available when needed and knew what he was talking about.
The closing was supposed to be at my residence. It was rescheduled at the last minute and asked me to go to sonic in phenix city which was very impractical concerning the amount of paperwork. When i got there i was asked to then drive to her office. This was not really concerning Marcus but part of my overall experience and rating.